Dagi Posted October 20, 2015 Share Posted October 20, 2015 First I read this.... *Knights of the Fallen Empire content is only available to players who are eligible for the four Knights of the Fallen Empire subscriber rewards by having been a subscriber on August 10th, August 31st, September 30th, and October 19th, 2015. All other subscribers will be able to access the content on October 27th, 2015. Then at FAQ: *Players who have been a subscriber from August 10 through October 19, 2015 gain Early Access beginning October 20, 2015, one week before the official launch date. :mad::mad::mad::mad::mad::mad::mad::mad::mad: I guess my English is that bad that I tough its the same if you are a sub on any of those days and if all you resive some extra revard. Then on FAQ site it was very clear. Only thing is that I took free time to play this "pre-access" and now I cant. Done micro actions worth of 151,94 euros ingame on 2015 You can bet sub ended here. Link to comment Share on other sites More sharing options...
Cynistra Posted October 20, 2015 Share Posted October 20, 2015 I guess my English is that bad. Well, at least you are aware of it I guess. Link to comment Share on other sites More sharing options...
Miyran Posted October 20, 2015 Share Posted October 20, 2015 First I read this.... *Knights of the Fallen Empire content is only available to players who are eligible for the four Knights of the Fallen Empire subscriber rewards by having been a subscriber on August 10th, August 31st, September 30th, and October 19th, 2015. All other subscribers will be able to access the content on October 27th, 2015. Then at FAQ: *Players who have been a subscriber from August 10 through October 19, 2015 gain Early Access beginning October 20, 2015, one week before the official launch date. :mad::mad::mad::mad::mad::mad::mad::mad::mad: I guess my English is that bad that I tough its the same if you are a sub on any of those days and if all you resive some extra revard. Then on FAQ site it was very clear. Only thing is that I took free time to play this "pre-access" and now I cant. Done micro actions worth of 151,94 euros ingame on 2015 You can bet sub ended here. It is clear... You need to have qualified for the early access gifts (all of them - so have been subbed on those dates) to gain access to early access. I guess you weren't. So you'll what stuff you did qualify for, next week when the expansion is released. Link to comment Share on other sites More sharing options...
Tarkashae Posted October 20, 2015 Share Posted October 20, 2015 I don't know how it's that difficult to understand. Being a sub on the dates listed gets you the rewards listed. Being a sub from "date" to "date" grants you early access. Link to comment Share on other sites More sharing options...
thaawn Posted October 20, 2015 Share Posted October 20, 2015 Yeah no. . . . . .I just had a 5 minute conversation with CS over the phone about this issue as I am eligible for all the rewards but was unsubbed for 3 days. . . Guess what, I got Early access. . . IF YOU SUBBED ON THE DAYS TO GET ALL 4 KOTFE REWARDS THEN YOU GET EARLY ACCESS, NOT HAVING IT IS A BUG. F-ING CONTACT CS. . .OR WAIT TILL THEY FIX IT! Link to comment Share on other sites More sharing options...
Dagi Posted October 20, 2015 Author Share Posted October 20, 2015 I don't know how it's that difficult to understand. Being a sub on the dates listed gets you the rewards listed. Being a sub from "date" to "date" grants you early access. "From" date = clear, the FAQ site was very clear, But the main information was not. I dont care the rewards I just wanted to play. You gotta remember not all ppl on the customer base is speacking english as A language. Got 4 languages spolen at home none of them is english. So I think it should be simply sayed like it was on FAQ page, but who goes to read the FAQ before its needed. Link to comment Share on other sites More sharing options...
Nightblazer Posted October 20, 2015 Share Posted October 20, 2015 (edited) This is why you need to follow the Dev Tracker for a reason: http://www.swtor.com/community/devtracker.php Hey folks! I am seeing a few posts around the forums where people feel they are missing Early Access, one of the sub rewards, etc. First, I want to remind everyone of the criteria to earn rewards and Early Access, which can be found here. If after reviewing that you still feel you are missing something, please contact Customer Support. They will be the next step in checking into your account, and correcting any issues that may be present. Thanks! -eric Edited October 20, 2015 by Nightblazer Link to comment Share on other sites More sharing options...
Dagi Posted October 20, 2015 Author Share Posted October 20, 2015 Yeah no. . . . . .I just had a 5 minute conversation with CS over the phone about this issue as I am eligible for all the rewards but was unsubbed for 3 days. . . Guess what, I got Early access. . . IF YOU SUBBED ON THE DAYS TO GET ALL 4 KOTFE REWARDS THEN YOU GET EARLY ACCESS, NOT HAVING IT IS A BUG. F-ING CONTACT CS. . .OR WAIT TILL THEY FIX IT! I called them and "customer service says...no". Link to comment Share on other sites More sharing options...
thaawn Posted October 20, 2015 Share Posted October 20, 2015 dagi. . . that dude is wrong. contact CS. or wait until the script Bioware is running hits your account and grants you access, apparently that is what is issue is. Link to comment Share on other sites More sharing options...
Lykah Posted October 20, 2015 Share Posted October 20, 2015 (edited) I received a newsletter on the 15th of this month offering all sorts of enticing reasons to return. One of the highlights for me was being offered the ability to return and have 12X story exp to skip the god awful grind. So I came back and resubscribed, jumped into the game and five days later the exp bonus is gone. lol. The information provided in those newsletters trying to get people back were so sketchy after rereading it I'm surprised this thread isn't an explosion of people screaming Bait n' Switch tactics by EA/Bioware. That's how I'm feeling today anyway. I've played MMO's since 99' with EverQuest1.. and I can honestly say this is the most bitter taste given from a game company I've ever experienced in those years. Well... No sense sulking and whining in my opinion, Live and Learn. Wont burn me again though, sneaky devs Edit: Actually, the bitter taste is kind of right up there with that Shadowbane MMO. My mistake. Edited October 20, 2015 by Lykah Addition Link to comment Share on other sites More sharing options...
Dagi Posted October 20, 2015 Author Share Posted October 20, 2015 dagi. . . that dude is wrong. contact CS. or wait until the script Bioware is running hits your account and grants you access, apparently that is what is issue is. Thanks man, I re call... Link to comment Share on other sites More sharing options...
thaawn Posted October 20, 2015 Share Posted October 20, 2015 I called them and "customer service says...no". are you eligible for all the rewards? if so call them back, and dont get off the phone till they grant you access. Link to comment Share on other sites More sharing options...
AlrikFassbauer Posted October 20, 2015 Share Posted October 20, 2015 (edited) Well, at least you are aware of it I guess. My English is bad as well. Happy now ? Besiodes, I'm currently reading "Finn and Hengest" by Tolkien. Edited October 20, 2015 by AlrikFassbauer Link to comment Share on other sites More sharing options...
tavrinDosa Posted October 20, 2015 Share Posted October 20, 2015 Yeah no. . . . . .I just had a 5 minute conversation with CS over the phone about this issue as I am eligible for all the rewards but was unsubbed for 3 days. . . Guess what, I got Early access. . . IF YOU SUBBED ON THE DAYS TO GET ALL 4 KOTFE REWARDS THEN YOU GET EARLY ACCESS, NOT HAVING IT IS A BUG. F-ING CONTACT CS. . .OR WAIT TILL THEY FIX IT! God bless you! Link to comment Share on other sites More sharing options...
Dagi Posted October 20, 2015 Author Share Posted October 20, 2015 My English is bad as well. Happy now ? Besiodes, I'm currently reading "Finn and Hengest" by Tolkien. ...extremely. Link to comment Share on other sites More sharing options...
Dagi Posted October 20, 2015 Author Share Posted October 20, 2015 Removed all the other micro actions, I guess these are the subs.... yeah f me..... Date/Time (GMT) Bought Status Subtotal Taxes Total Invoice # 2015/08/24 1:05 AM CLOSED - - € 12.99 2015/07/25 1:04 AM CLOSED - - € 12.99 2015/06/25 1:04 AM CLOSED - - € 12.99 2015/05/25 5:55 PM CLOSED - - € 12.99 2015/02/07 1:03 AM CLOSED - - € 12.99 2015/01/10 1:10 AM CLOSED - - € 12.99 Link to comment Share on other sites More sharing options...
Ed-Ykic Posted October 20, 2015 Share Posted October 20, 2015 Thanks for nothing because my prepaid card ended on 7/31 and I got a new one on 8/1 I got screwed out of reward and early access, yet have been a sub for years. WTG and thanks TOR. Link to comment Share on other sites More sharing options...
JWagner Posted October 20, 2015 Share Posted October 20, 2015 Thanks for nothing because my prepaid card ended on 7/31 and I got a new one on 8/1 I got screwed out of reward and early access, yet have been a sub for years. WTG and thanks TOR. Not sure how your poor planning would be their fault..? They've made it clear from the start that rewards and subbing will determine eligibility to early access. Should have gotten your other card added sooner. Link to comment Share on other sites More sharing options...
Darkwords Posted October 20, 2015 Share Posted October 20, 2015 I received a newsletter on the 15th of this month offering all sorts of enticing reasons to return. One of the highlights for me was being offered the ability to return and have 12X story exp to skip the god awful grind. So I came back and resubscribed, jumped into the game and five days later the exp bonus is gone. lol. The information provided in those newsletters trying to get people back were so sketchy after rereading it I'm surprised this thread isn't an explosion of people screaming Bait n' Switch tactics by EA/Bioware. That's how I'm feeling today anyway. I've played MMO's since 99' with EverQuest1.. and I can honestly say this is the most bitter taste given from a game company I've ever experienced in those years. Well... No sense sulking and whining in my opinion, Live and Learn. Wont burn me again though, sneaky devs Edit: Actually, the bitter taste is kind of right up there with that Shadowbane MMO. My mistake. Bait and Switch you say???? Welcome to the land of the Contraband Slot machine:mad: Link to comment Share on other sites More sharing options...
Dagi Posted October 20, 2015 Author Share Posted October 20, 2015 (edited) Thanks for nothing because my prepaid card ended on 7/31 and I got a new one on 8/1 I got screwed out of reward and early access, yet have been a sub for years. WTG and thanks TOR. Same, I feel betrayed as I have been subbing from the beginning of SWTOR and im a Founder... Supported the game years before it was released with donations etc. now its like up yours. Edited October 20, 2015 by Dagi Link to comment Share on other sites More sharing options...
janosszabo Posted October 20, 2015 Share Posted October 20, 2015 Dagi: You have used this excuse in multiple posts. If this continues to be an issue with you [English as your primary language] perhaps ask for clarification on the forums before it is an issue, or use the multiple languages swtor.com is translated into. Regards Link to comment Share on other sites More sharing options...
MillionsKNives Posted October 20, 2015 Share Posted October 20, 2015 I received a newsletter on the 15th of this month offering all sorts of enticing reasons to return. One of the highlights for me was being offered the ability to return and have 12X story exp to skip the god awful grind. So I came back and resubscribed, jumped into the game and five days later the exp bonus is gone. lol. The information provided in those newsletters trying to get people back were so sketchy after rereading it I'm surprised this thread isn't an explosion of people screaming Bait n' Switch tactics by EA/Bioware. That's how I'm feeling today anyway. I've played MMO's since 99' with EverQuest1.. and I can honestly say this is the most bitter taste given from a game company I've ever experienced in those years. Well... No sense sulking and whining in my opinion, Live and Learn. Wont burn me again though, sneaky devs Edit: Actually, the bitter taste is kind of right up there with that Shadowbane MMO. My mistake. This is the email I received on the 15th and it had no mention of 12x XP. http://ebm.em.ea.com/c/tag/hBWIBPVB7uvlmB9GgusDpPOwb6P/doc.html?t_params=TOKEN%3DE427159E69C3EB6402A68F2E56A62773 Link to comment Share on other sites More sharing options...
Ed-Ykic Posted October 20, 2015 Share Posted October 20, 2015 (edited) Same, I feel betrayed as I have been subbing from the beginning of SWTOR and im a Founder... Supported the game years before it was released with donations etc. now its like up yours. Im a founder also, I played in beta. What is sad is that I played on 8/31, they dont shut the game off at midnight 8/30. It ended while at work and when I got home had to wait till morning to get another pre paid card, so technically I was a sub on 9/31 but they dont see it that way. edit for wrong dates put in Edited October 20, 2015 by Ed-Ykic Link to comment Share on other sites More sharing options...
MillionsKNives Posted October 20, 2015 Share Posted October 20, 2015 Thanks for nothing because my prepaid card ended on 7/31 and I got a new one on 8/1 I got screwed out of reward and early access, yet have been a sub for years. WTG and thanks TOR. The Nico Okarr reward was given a second date of 8/10, so you should have qualified for all 4 rewards (assuming your sub never lapsed since) and therefore early access. Call CS. Link to comment Share on other sites More sharing options...
DOHboy Posted October 20, 2015 Share Posted October 20, 2015 Same, I feel betrayed as I have been subbing from the beginning of SWTOR and im a Founder... Supported the game years before it was released with donations etc. now its like up yours. funny same here...I have 6 month recurring sub and never have to worry about it, ever. Link to comment Share on other sites More sharing options...
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