Csillagkari Posted December 6, 2014 Share Posted December 6, 2014 We who believe in your game the most preordered the expansion on the first line. Now it seems that it cost us not just rl money but a few mill in game credits as well, till we had to pay that incredible amount of credit till the early acess of 3.0 launched for skills (by the way, I have no clue, why I had to buy force barrier nearly in every lvl from 55 to 60 when it did not changed in cool-down time, duration and effect...and a few other skills like that on the list.) I honestly hope, that we get back all of our credits what we spent on skills (in a very confusing way, so buying skills all over again and again till they have no magnitude, duration change or cd change) Simply mail back the credits what players spent on skills till 3.0 early acess. If you don't act like that, then the preorder of the expansion is a punishment actually! A punishment of does players who believe you the most and support the game on the first line. It would be so frustrating, to don't get back that credit, that I can't even describe it... Link to comment Share on other sites More sharing options...
KTap Posted December 6, 2014 Share Posted December 6, 2014 (edited) Want more power? Pay for it Failing to see the problem. Anddd I just saw they're removing the cost... whiners win again. Edited December 6, 2014 by KTap Link to comment Share on other sites More sharing options...
Alyssis Posted December 6, 2014 Share Posted December 6, 2014 The problem is this: I lvled two chars to 60, and another two chars to 58. Total amount is around 2,5 million credits that ive spent on new skills, that i wouldnt have to pay on tuesday.. That is just wrong.. Link to comment Share on other sites More sharing options...
Csillagkari Posted December 6, 2014 Author Share Posted December 6, 2014 Want more power? Pay for it Failing to see the problem. Anddd I just saw they're removing the cost... whiners win again. I just talking about, that they will remove the cost in a few days, so it means, the players who was a bit sceptic in BW and in there new expansion earn by this changes, the players who believe in BW the most and preordered there expansion in the first line are actually punished if they don't get back there credits, what they spent on skills. Link to comment Share on other sites More sharing options...
KTap Posted December 6, 2014 Share Posted December 6, 2014 I just talking about, that they will remove the cost in a few days, so it means, the players who was a bit sceptic in BW and in there new expansion earn by this changes, the players who believe in BW the most and preordered there expansion in the first line are actually punished if they don't get back there credits, what they spent on skills. Yea... I've never actually been punished for pre-ordering before. Kind of lame (I've leveled as well and paid for the skills) but tbh this thread isn't going anywhere. If they gave a refund for this, then 1000 more random threads would sprout asking for refunds on various things that they dropped the price on. We'll just be one of the people that paid for it before it was a joke. Link to comment Share on other sites More sharing options...
Csillagkari Posted December 6, 2014 Author Share Posted December 6, 2014 (edited) Yea... I've never actually been punished for pre-ordering before. Kind of lame (I've leveled as well and paid for the skills) but tbh this thread isn't going anywhere. If they gave a refund for this, then 1000 more random threads would sprout asking for refunds on various things that they dropped the price on. We'll just be one of the people that paid for it before it was a joke. I doubt, that it would lead to other asking for refund threads.. every one see clearly, that its a great fail in BW's side and they have to fix it. Price drop here, price drop there... most expensive item arrives like a reputation one from time to time, it's all ok, but I never saw something like this before in an mmo. Every company cares a lot, that there most loyal members, who preorder and support have to feel confortable. This scenario should have a fix! Edited December 6, 2014 by Csillagkari Link to comment Share on other sites More sharing options...
OddballEasyEight Posted December 6, 2014 Share Posted December 6, 2014 (edited) I doubt, that it would lead to other asking for refund threads.. every one see clearly, that its a great fail in BW's side and they have to fix it. Price drop here, price drop there... most expensive item arrives like a reputation one from time to time, it's all ok, but I never saw something like this before in an mmo. Every company cares a lot, that there most loyal members, who preorder and support have to feel confortable. This scenario should have a fix! Really? Because with no warning skill costs were removed during the 12xp event. And I didn't see anyone demanding their money back for all those skills they bought before then. Personally I figured something was wrong with the costs, so I waited. I took my time enjoying the Rishii content (which you can do without having to level up your skills) with a few characters and now I'll just wait until tuesday to buy all those skills I got when levelling up. Edited December 6, 2014 by OddballEasyEight Link to comment Share on other sites More sharing options...
Alyssis Posted December 6, 2014 Share Posted December 6, 2014 Really? Because with no warning skill costs were removed during the 12xp event. And I didn't see anyone demanding their money back for all those skills they bought before then. Thats bull*****. LOTS of people were spamming the forums asking for refunds back.. Link to comment Share on other sites More sharing options...
Csillagkari Posted December 6, 2014 Author Share Posted December 6, 2014 Really? Because with no warning skill costs were removed during the 12xp event. And I didn't see anyone demanding their money back for all those skills they bought before then. Personally I figured something was wrong with the costs, so I waited. I took my time enjoying the Rishii content (which you can do without having to level up your skills) with a few characters and now I'll just wait until tuesday to buy all those skills I got when levelling up. So you didn't trusted in BW, you smellt some bug, didn't walked to the trap and you say, that BW it self should reward you and punish us, who believed on him... An act like that is simply a suicide of an mmo, and I doubt, that BW wanna risk a great big project like that coz they wanna make you happy and make you feel like a winner, who dodged the fail on there side... Who will preorder again if this would happen? How many threads will be about the issue in tones and tones of mmo blogs, forums, sites? Do you think, that BW would risk it, then pay back does (digital game) coins to there loyal preordering subscribers? Link to comment Share on other sites More sharing options...
Khevar Posted December 6, 2014 Share Posted December 6, 2014 Anyone with early access should sell some 186 gear before the price drops. They'll easily make back all the credits that training cost them. The no-early-access people will get into the market after its flooded. Just sayin' Link to comment Share on other sites More sharing options...
AmericanNate Posted December 6, 2014 Share Posted December 6, 2014 Their time is better served fixing bugs than diverting resources to try and track down everyone who spent credits training skills to issue refunds. That's probably not a simple task, and there are more pressing issues atm. Link to comment Share on other sites More sharing options...
The-Kaitou-Kid Posted December 6, 2014 Share Posted December 6, 2014 As much as I'd love a refund for my credits spent on ability training, it's not really something that I didn't see coming so them removing it permanently is good enough for me. We knew before 3.0 that ability costs were absurd. Once you got to the higher levels and abilities started to cost 25-30k per ability to train that became pretty clear. So I was expecting some ungodly training costs when I leveled to 56 and beyond. I wasn't "disappointed" either considering level 60 alone cost 516k+. But most of the cost was paid for by the money I gained doing the missions on Rishi and Yavin so it's not as if I left the expansion with less credits than I started with. Just looking forward to not having to train any abilities in the future with any of my other characters. That'll be really nice. Link to comment Share on other sites More sharing options...
Aussircaex Posted December 6, 2014 Share Posted December 6, 2014 It's always a bit disappointing to see all your credits you make leveling go towards buying skills, but I just considered it part of the game. Now I'll get to save hundreds of thousands of credits on all my alts! I choose to look at this as a gift of several million credits instead of a "punishment" of the million or so I spent on two characters. Link to comment Share on other sites More sharing options...
TravelersWay Posted December 6, 2014 Share Posted December 6, 2014 I just talking about, that they will remove the cost in a few days, so it means, the players who was a bit sceptic in BW and in there new expansion earn by this changes, the players who believe in BW the most and preordered there expansion in the first line are actually punished if they don't get back there credits, what they spent on skills. Did you get everything that was advertised in the pre-order package? What's that? Oh, you did in fact get everything advertised in the pre-order package... So it looks like they do respect the "loyal" customers by providing exactly what they advertised. Couple of questions though: 1) How are you more "loyal" than the player who did not pre-order the expansion for whatever reason, but has maintained a subscription to this game from day one? Or more "loyal" than the person who spends $25, $50, or $100 every single month in the CM? 2) If those who are playing the game this week are due refunds for skill training costs, what about those who paid for training last week? Aren't they just as deserving of refunds to those costs? What about two weeks ago, or even a month? Link to comment Share on other sites More sharing options...
Kourage Posted December 6, 2014 Share Posted December 6, 2014 (edited) Did you get everything that was advertised in the pre-order package? What's that? Oh, you did in fact get everything advertised in the pre-order package... So it looks like they do respect the "loyal" customers by providing exactly what they advertised. Couple of questions though: 1) How are you more "loyal" than the player who did not pre-order the expansion for whatever reason, but has maintained a subscription to this game from day one? Or more "loyal" than the person who spends $25, $50, or $100 every single month in the CM? 2) If those who are playing the game this week are due refunds for skill training costs, what about those who paid for training last week? Aren't they just as deserving of refunds to those costs? What about two weeks ago, or even a month? I don't know if you coulda said anything more ignorant. The training costs from 55-60 are high. The only people who payed them are those that had early access because they shelled out the money to BioWare early. That early money not only helps support the game, but it helps to alleviate crowding by having stages of players entering the new zone. It is not right to then just 1 week later, take away the training costs for all those who did not pre-order and have early access. You just sound like someone sore about missing out on early access because you couldn't afford the $20 in time. :rolleyes: Edited December 6, 2014 by Kourage Link to comment Share on other sites More sharing options...
Alec_Fortescue Posted December 6, 2014 Share Posted December 6, 2014 The problem is this: I lvled two chars to 60, and another two chars to 58. Total amount is around 2,5 million credits that ive spent on new skills, that i wouldnt have to pay on tuesday.. That is just wrong.. I feel you. I am in the same spot. This is not fair. We get early access but... We spend more in-game money on it (A LOT) and we need to deal with broken game before everyone else... Link to comment Share on other sites More sharing options...
Vashgud Posted December 6, 2014 Share Posted December 6, 2014 Their time is better served fixing bugs than diverting resources to try and track down everyone who spent credits training skills to issue refunds. That's probably not a simple task, and there are more pressing issues atm. We pay the bills around here so what we want should be the pressing issue. Did you need a list of games that went out of biz over these kind of issues? Because I have posted this same exact type of complaints about major rewrites and not one of those games still exists in a billing production way. They run as free games with no staff or developers getting a paycheck. Link to comment Share on other sites More sharing options...
ScarletBlaze Posted December 6, 2014 Share Posted December 6, 2014 (edited) How do you rate a most loyal customer? It seems to me some of you are saying you are most loyal when you purchased a expansion prior to launch but that in my book is not a most loyal customer. (Note: I brought the expansion when it was first announced.) The most loyal customer are the ones that have stayed here through the beginning and did not leave no matter how things got. Those to me are the loyal ones, not the ones that purchased an expansion. I know people on these forums that have been here since 2008 or earlier and they have stuck by bioware through everything and those I would consider the most loyal customers. Edited December 6, 2014 by ScarletBlaze Link to comment Share on other sites More sharing options...
AmericanNate Posted December 6, 2014 Share Posted December 6, 2014 We pay the bills around here so what we want should be the pressing issue. Did you need a list of games that went out of biz over these kind of issues? Because I have posted this same exact type of complaints about major rewrites and not one of those games still exists in a billing production way. They run as free games with no staff or developers getting a paycheck. Lol, you don't pay the bills to Bioware. EA does. Your Money goes to the share holders, in the form of profits after expenses. And please, there are a ton of games around that are limping along with a fraction of the money this one has made, and been around longer. Over exaggerating forumite is over exaggerating. Link to comment Share on other sites More sharing options...
jrwellworth Posted December 6, 2014 Share Posted December 6, 2014 Did you get everything that was advertised in the pre-order package? What's that? Oh, you did in fact get everything advertised in the pre-order package... So it looks like they do respect the "loyal" customers by providing exactly what they advertised. Couple of questions though: 1) How are you more "loyal" than the player who did not pre-order the expansion for whatever reason, but has maintained a subscription to this game from day one? Or more "loyal" than the person who spends $25, $50, or $100 every single month in the CM? 2) If those who are playing the game this week are due refunds for skill training costs, what about those who paid for training last week? Aren't they just as deserving of refunds to those costs? What about two weeks ago, or even a month? This. I find it so funny in the threads of people asking for refunds claiming that they are somehow more loyal or better customers then those that did not order before the early access deadline. You see it over and over. I've played this game as a sub since just after launch, same as many, just happened that I didn't have the money to buy SoR till the Friday after the second. So please, just stop with all the "most loyal customer" jive. That said I do feel for the folks that paid the training costs but really the person I quoted hit it on the head, you got everything promised to you. You got to play a week before the rest on the new planets, got to run the new raids and fp's. I think the fact that a lot of it was bugged is unacceptable but thems the breaks, and there is nothing that can be done, and Taiters has already stated BW's position on it by saying they think the fact that no one will ever pay training costs again is gift enough. What should really be happening is some back patting that our opinions affected major change to the game in a way not often seen. Lets all hope that Tuesday Revan is fixed, and some of the other major things are taken care of. To me that seems like the thing to be worrying about, not who is loyal and who isn't, and whether people should get refunded, when it's already been stated that it's not gonna happen. Link to comment Share on other sites More sharing options...
CrazyCanukk Posted December 6, 2014 Share Posted December 6, 2014 We who believe in your game the most preordered the expansion on the first line. Now it seems that it cost us not just rl money but a few mill in game credits as well, till we had to pay that incredible amount of credit till the early acess of 3.0 launched for skills (by the way, I have no clue, why I had to buy force barrier nearly in every lvl from 55 to 60 when it did not changed in cool-down time, duration and effect...and a few other skills like that on the list.) I honestly hope, that we get back all of our credits what we spent on skills (in a very confusing way, so buying skills all over again and again till they have no magnitude, duration change or cd change) Simply mail back the credits what players spent on skills till 3.0 early acess. If you don't act like that, then the preorder of the expansion is a punishment actually! A punishment of does players who believe you the most and support the game on the first line. It would be so frustrating, to don't get back that credit, that I can't even describe it... crying about virtual money...in a make believe world in a Video game.... Wish i had that much time on my hands to worry about trivial things that much. Link to comment Share on other sites More sharing options...
psikofunkster Posted December 6, 2014 Share Posted December 6, 2014 what a pretty poor planning EA. Link to comment Share on other sites More sharing options...
Eanelinea Posted December 6, 2014 Share Posted December 6, 2014 How do you rate a most loyal customer? It seems to me some of you are saying you are most loyal when you purchased a expansion prior to launch but that in my book is not a most loyal customer. (Note: I brought the expansion when it was first announced.) The most loyal customer are the ones that have stayed here through the beginning and did not leave no matter how things got. Those to me are the loyal ones, not the ones that purchased an expansion. I know people on these forums that have been here since 2008 or earlier and they have stuck by bioware through everything and those I would consider the most loyal customers. ^QFT! You hit the nail on the head exactly. Loyal customers are those who've never left the game over trivial things, even game breaking things. Loyal customers are those who might grumble at changes, but keep on playing and just suck it up. Do we *****, moan and groan? We sure do! But we've been playing a long time, or posting on the forums a long time and don't spew out drivel like 'omg I'm unsubbing!!!' I hate that I won't get a refund, but I'm not going to stop playing a game I enjoy just because of this. Hell, some story related/RP related things gets all FUBAR'd and I've stayed! WE are loyal customers. Preordering an expansion, does not make one a loyal customer. Link to comment Share on other sites More sharing options...
CrazyCanukk Posted December 6, 2014 Share Posted December 6, 2014 How do you rate a most loyal customer? It seems to me some of you are saying you are most loyal when you purchased a expansion prior to launch but that in my book is not a most loyal customer. (Note: I brought the expansion when it was first announced.) The most loyal customer are the ones that have stayed here through the beginning and did not leave no matter how things got. Those to me are the loyal ones, not the ones that purchased an expansion. I know people on these forums that have been here since 2008 or earlier and they have stuck by bioware through everything and those I would consider the most loyal customers. quoted for truth..epic epic truth Loyalty is shown when people stick with something knowing its potential and seeing it through... I also ordered this expansion as soon as the store had it up..same with last expansion and started playing at launch and happily forked out for a 6 month sub ever since and will continue to do so. Link to comment Share on other sites More sharing options...
TravelersWay Posted December 6, 2014 Share Posted December 6, 2014 (edited) I don't know if you coulda said anything more ignorant. The training costs from 55-60 are high. The only people who payed them are those that had early access because they shelled out the money to BioWare early. That early money not only helps support the game, but it helps to alleviate crowding by having stages of players entering the new zone. It is not right to then just 1 week later, take away the training costs for all those who did not pre-order and have early access. You just sound like someone sore about missing out on early access because you couldn't afford the $20 in time. :rolleyes: Actually I did pre-order, for both of my subscription accounts, by the way. And again, we got everything that was advertised - in fact we got more. They never advertised free skill training to go along with the 12x XP until players started mentioning it on the forum. No where in the TOS or EULA of the game did I see anything that says BioWare can't change the nature of any system in this game whenever they feel they want or need to change the system. They felt that all players should no longer have to pay for skill training as of December 9th, 2014. I for one am glad they decided on such a player friendly QoL change to the game. Not for once since the announcement have I even considered asking for a refund of one credit I spent on skill training up to this point in the three years I have been playing this game. Edited December 6, 2014 by TravelersWay Link to comment Share on other sites More sharing options...
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