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GTN problems


Opiezerker

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My wife has complained several times about not receiving credits after selling items on the GTN and I just assumed she had somehow made mistake. Well, last night I put 12 advanced neural augmentors on the GTN, no emails waiting this morning when I logged in so I checked the GTN and the augmentors where not there! Items gone, no cash, in fact I am out the cost of posting them in the first place. Has this happened to anyone else? I now believe my wife, even tho she contacted BW and they say told her there was no record of her posting anything for sale. This is somewhat alarming, being out 80k is one thing, but what if what some higher end items? Something is wrong here... Edited by Opiezerker
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I run two alts that do exclusively GTN activities.

 

I have NEVER not received the proceeds from a sale and I do hundred of them per week. I see a post every now and then, similar to yours, but personally I cannot confirm your reported problem. Worst thing I ever had was I saw two high value items leave the GTN listing... but I did not get the "sold" email that you usually get. But an hour later an email with the proceeds showed up as expected. Which simply means that the "sold" notice emails sometimes are borked.

 

But really, you need to submit a ticket to address this and then report the results on the forum. I'd wait an hour though to see if it is just a mail delay (which can happen if the mail server is borked).

 

You are not going to get accurate objective information from the forum about GTN problems. The responses you get will be all over the place (because of the "sold" notice emails being confused with "proceeds from sale" emails) and won't help clarify things for you.

Edited by Andryah
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