Having to do the content twice is exactly the problem. Doing the same content together but only having it count for one of us is not conducive to a grouped experience, and is the main reason why the new chapters fail so badly for us. They encourage solo play, and that's not what we got into this game for; it was supposed to be something to do together. Oh well, ESO will let us play grouped and share content, and even has a "marriage" option where our characters get bonus XP for playing together. I guess they want our money more than Bioware does.

Fully voiced means fully voiced, as in everything, all, in total, nothing lacking, etc.. How is this even a question? Voiced for most of the content is not voiced for all of the content, and any part lacking the voice disqualifies the game from the claim of having "full voiceover for all in-game characters". It's an unambiguous statement with zero wiggle-room; it doesn't matter how much voice acting there is, if there is one line without it, the claim "full voiceover" is false. A statement like that is clearly all or nothing, period.

Just putting this out there. I was perusing the official SWTOR website the other day, and something odd struck me. From the "Key Features" section on the "Game Overview" page: Wait, what was that last part again? I guess Bioware/EA must have some messed-up legal definition that excludes the player character as qualifying as being "in-game", or else I suppose the above statement could be construed as false advertising.

And thank you Bioware for designing the gameplay of the new expansion specifically so that my wife and I cannot enjoy the story together by making so much of it solo only. I can't tell you how meaningful that has been for our experience in this game! /sarcasm Seriously though, it has been meaningful. It means that our subs expire tomorrow, and will not be renewed. So thank you Bioware for saving us $30/month.

And the whole of Star Wars fandom can pile into the theaters to see it in the space of "a few days", right? Grow up and learn some consideration for others. BW has already issued warnings against spoilers, requesting that caution be used for at least the first few weeks. If courtesy towards others is not enough motivation to prevent spoilers, then official statements by BW should be sufficient reason. If players can't abide by that, then they deserve whatever repercussions BW sees fit to dish out.

A fair question; but on the flipside, what would they accomplish by remaining and continuing to pay for broken promises? What kind of message does that send to BW and EA? The fact is that no one is "forcing" Bioware to do anything by unsubbing; they are simply making the decision that in SWTOR, Bioware is no longer offering a product which they feel is worth paying for. That is the right of every consumer in a free-market economy, and if that is the way they truly feel, there is absolutely no reason why they should remain subbed at this time. What Bioware does with the knowledge of these cancelled subscriptions is entirely up to Bioware (and EA).

So no company should ever be held accountable for promises made to their customers through an official mouthpiece, because "things change"? I'm sorry, but that is wholly unacceptable. Especially in a business model which relies on customers paying in advance for extended periods of time, customers need to know they can rely on the company's forecasts for future content. If the company in question specifically breaks these promises, and customers receive less then they were led to believe they would get in return for their subscriptions paid up front, it becomes a breach of trust (and in some cases, fraud). To take your analogy further, if you have a friend who on a rare occasion does not show up when they had previously said they would, and then that friend later explains about the emergency or other last-minute issue that prevented them from coming, it is easy to forgive that friend and move on. However, if you have a friend who frequently and consistently promises they will attend events and yet fails to show up, you will quickly come to realize that this is a friend who is unreliable and cannot be depended upon. You may still invite them to social events, but you probably won't base your plans around them or their schedule, nor would you spend much time waiting for them to show up before moving on to whatever plans await. You almost certainly wouldn't trust them to come through with anything important or vital, unless perhaps you were in the most dire of circumstances and had no one else to rely on. This is the state we find ourselves in with Bioware today. They have repeatedly issued promises which have been broken. At best, they have changed direction so frequently that you wonder how their employees can find their way into the office each morning. At worst, they have outright lied to us. The bottom line is that whatever they tell us has a good chance of becoming false at some point in time, and no one should be basing any decisions to subscribe based on what BW may have promised as future content. The idea of "subscriber rewards" that require a multi-month continuous subscription are laughable, as in that time BW could have gone through two or three design revisions, and who knows what we would actually be presented with at the end of that time. Through repeated unfulfilled promises and poor delivery on others, BW has broken trust with their customers. Some still hold out hope, but many have come to the realization that nothing BW claims can be counted on to come to fruition. What each does with that knowledge is of course up to them; personally I'll be taking my money elsewhere in search of companies with more respect for their customers. Others have done likewise, and more may continue to do so. I'm sure there will also be those who choose to stay despite this knowledge. Either way, by no means should further broken promises from BW simply be given a pass just because "things change".

I'd just like to see existing hair options available to all species with hair; especially the extra human hairstyles from the CM, but really there is no reason not to have more hair for the non-human species.

I doubt that you will ever see anything new (in the SW universe) from Timothy Zahn or any other pre-Disney SW authors. Most authors get attached to their characters, and will want to continue to write about them. Disney has decreed that those characters no longer exist. In order to write about those characters, these authors have to get authorization from Disney. Disney is unlikely to grant authorization for any new "Legends" or otherwise non-canon material, as to do so would have the potential to split their fan base and could detract from Disney's other SW endeavors. The smart move for Disney (from a business perspective) would be to only allow SW works that support their other projects and products. So the only way we are likely to get any new SW material from any of our favorite EU authors would be if they agree to completely eschew their previous creations in favor of working within Disney's new sandbox.

I'm afraid that intending to reply "unless it gets ugly" is not the same as "having every intention of replying". Unfortunately, the former has been standard procedure for Eric (and other BW reps); they will promise a reply, but if the response is too negative, we will never hear from them (on that topic) again. Considering the significant negative response to the majority of changes over the past several months, there have been very few promises of replies that have been fulfilled. It has been pretty well established by now that a negative community reaction means that all replies are off (for that matter, some neutral or even favorable responses have not received promised follow-up or replies), so I think you are being a bit to generous towards Mr. Musco and his supposed intentions. I am fully willing to believe that he knew he would not reply if the community response wasn't right, as that has been the repeated BW behavior over and over.

Aside from people thinking that Mon Calamari had become a playable race? Probably not.

I've got a pile of games from GOG.com I've been meaning to get to (even more now that their winter sale is on), plus some old favorites on the shelf I've been thinking of revisiting. For that matter, I've been wanting to catch up on my reading. I'm actually looking forward to when my subscription expires, there's so much to do! How is that for an endorsement? "KotFE, the expansion that inspired players to read more books!"

Opinions will vary. More strongholds for cheap? Not bad I suppose, assuming you like decorating multiple strongholds. Of course, if you already have these strongholds, it's not much of a reward, is it? This one seems geared towards newer players who have joined since the implementation of strongholds, rather than those who have been around long enough to celebrate multiple anniversaries. Anyone who was around when strongholds first came out (and who was actually interested in strongholds) probably picked these up cheap during the initial offer. Ebon Hawk decoration? Meh. (see assumption on #1) Ebon Hawk resting animation? Frankly, it looks ridiculous. I can just imagine a big bad Sith or a stoic Jedi Master busting out a kids toy and flying it around in between life and death fights. So for a player who has been around for a while and isn't particularly interested in the whole "interior decorator" aspect of the game, these rewards don't really offer much worth mentioning.

I was not aware that "professional author written" and "George Lucas approved" constituted "fanmade". You may not have liked the EU, even I didn't care for several of the entries, but in no way can it legitimately be referred to as "fanmade". And even if you have such a low opinion of the EU, what on Earth makes you think that Disney will do any better?

Apparently that is standard operating procedure around here. I have yet to se any BW representative actually follow up on something with real or meaningful responses to the community after having promised to do so; at least not on anything that received any significant level of an unfavorable response.