Dialog will not complete. Background NPC’s are still moving, but the NPC starts dialog and hangs. I’m never prompted to respond. I escaped and tried again, I waited 10 minutes and I completely left the game and restarted. But every time the dialog hangs at the same point, not allowing me to end the mission.

It is also a subset of imperial agent.

No, I'm playing a Imperial Agent not Republic Smuggler.

Thank you, I found it. So I do possess the passive medium armor. So I still have no idea why I can’t equip a level 11 piece of armor that says it is for Sith warrior and Imperial agent on my level 27 Imperial agent scoundrel.

This may be a dumb question, but how can my Imperial agent wear medium armor? I made it crew skills, the items says for Sith warrior and Imperial agent. But when I try use it, I get a message saying I’m not the right class. I thought maybe it was because my creature is a scoundrel, but I created every sub-class of Agent and none of them had the medium armor ability. What am I missing?