No, that wasn't me. I was looking for the same topics on provider's forum for some time and then sent a ticket to in-game CS. Some... Francois-Xavier suggested doing the simple diagnostics, with 'tracert' and 'pathping' commands for the IP, which is 159.153.72.252 (If you're playing on one of Europe's server). Sent them the files with the results 2 days ago or so, and still, no one responded.