I believe many NA players posting in this topic don't really understand the larger issue beneath those few hours of inconvenient maintenance times. Up until recently, the EU gamer community (which imo contains many of the most loyal and enthousiastic gamers) have been the underdogs of the gaming industry. For years we've had to put up with long waits for bad localisations (or no localisations at all, having to resort to imports), bad customer service and higher relative pricing. In recent years, things got better. One only has to look at Operation Rainfall for the Wii to see the EU community has been treated better nowadays. For many of us, SWTOR's lack of a European maintenance window symbolizes a throwback to that Dark Age when there were only NA servers, NA customer support etc. Also, the argument that there are more NA players really doesn't hold. Even if you're a majority, it's only a marginal one, and the EU playerbase is large enough regardless of relativity to warrant an independant customer service. It's not simply a matter of inaccessibility due to maintenance time, it's a matter of respect and consideration for your customers.