I don't want this to devolve into fanboy vs hater.
We can all agree on this: A portion of the community is dissatified with this game launch. Also assumed is that Bioware wants to reatain this portion of the community.
The purpose of this thread is to detail a path to retaining these customers.
In order to retain them as paying customers, the free month should be extended to 60+ days, in order to implement further improvements. Gamers are fickle, keep this in mind.
In my opinion, most of these disgruntled consumers will leave and spew vitriol... it is unlikely they will return to 'see how things are' 3-6+ months out. If you can keep them checking in every patch (or even a few extra), at least you have a chance.
I really think this is the best path, to avoid the domino affect, perhaps folding servers together. Its destructive to the community....