Why do people keep saying, "It's almost 2012..." like it some sort of big deal? What does the year have anything to do this? Is it because the masses have been spoiled by instant gratification that it's entirley unacceptable to have to wait, period?
Seriously - when you enter the queue, you're provided an estimate of how long it will take. So far, in my experience, that estimate has been pretty accurate. So, instead of sitting there staring at the screen, I get up from my desk and go do something for XX amount of minutes or X hours and XX minutes. If you can spend your time brooding over a queue for a game, then you've got some priority issues in your life.