Actually, I didn't mean the certificates, I meant the reputation trophies.
So, gonna assume random bug. If a reputation trophy is guaranteed in every Contraband pack and you open three, resulting in zero certificates and two reputation trophies, then, you're missing one.
Right or wrong? Anyway, ticket sent in, if I am right and missing one, then this needs to be fixed. Considering my luck, I'll get my replacement reputation trophy, the day after I hit Legend with the faction.