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Akjar

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  1. Okay, this is 100% a Bug which has been introduced recently. This is what I see when I follow the subscription cancellation link (found it in another thread): https://pasteboard.co/KcVphPS.png Note that it clearly states that I do have game time, and yet won't let me cancel due to not having game time. And yes, I have bought my subscription through EA. https://pasteboard.co/KcVtxwi.png https://pasteboard.co/KcVpLfd.png And yet the Cancel option is not displayed. I know it used to be there for me, I've cancelled my subscription twice before. My account is stuck in a status of "subscribed, but not subscribed", so this clearly is a recent issue that EA have managed to introduce. Hopefully they'll fix this bug soon, as a cursory search of these forums shows that there are numerous people trying to cancel, but cannot.
  2. Aha, I think we're coming to the crux of the Bug that they've managed to introduce: This is what I see when I click the link: https://pasteboard.co/KcVphPS.png Note that it clearly states that I do have game time, and yet won't let me cancel due to not having game time. And yes, I have bought my subscription through EA. https://pasteboard.co/KcVtxwi.png https://pasteboard.co/KcVpLfd.png And yet the Cancel option is not displayed. I know it used to be there for me, I've cancelled my subscription twice before. My account is stuck in a status of "subscribed, but not subscribed", so this clearly is a recent issue that EA have managed to introduce. I'm going to call the support line later to get it cancelled, but please stop instantly beating others down for "not scrolling" (this is what the bottom looks like for me https://pasteboard.co/KcVubAp.png) or assuming that they are steam subscribers.
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