I totally agree with OP.
I was working in Singapore last few months ago and now I am back to Malaysia, which is just the next door country , but I am not getting any option for the transfer at all . Checked my email several times and the spam box as well.
I would not be paying for the game at all if I dont get any free xfer as majority of my friends from the similiar time zone are moving to another server, while I am stuck on my old server alone.
If the character Xfer is only available for the one listed on the website , then do not call it an Asian Pacific Region xfer, because its not. We have more countries ,and way more than you have listed on your website .