This is a new computer and everything is a clean install as of 3 weeks ago, as I stated before its a 44 week old problem, so yes I have a clean install, and no it did not help. All BW CS has given me is to put in a bug report and be patient for a hot fix, I would say the bug report I put in some 10 months ago, and the 10 month wait is absurd at this point, if I was any more patient I would be dead.