What a fantastic time to push an update... Seriously who else thinks 5PM EST is the most opportune time for this? It better be something related to an incredible CXP exploit, or something that resets entire accounts causing hours worth of work for the service desk. These petty things are actually pretty big when you come home from a long day of work and want nothing more than the unwind with a few hours of gametime. NO EXCUSES BIOWARE, YOU DROPPED THE BALL!

They need a bit of the nerf hammer

Its happened to us all (maybe), you try a new server and want to keep your current preferred handle and after carefully customizing your character you enter your beloved name only to realize it has been taken by someone else. You feel robbed, violated and upset. What can you do? Nothing I guess